Terms and Conditions

Please read these Terms and Conditions carefully before booking a workshop with Bedia Pottery ("us", "we", or "our").

Booking and Payment

Reservation: Booking for our pottery workshop can be made through our website or by contacting us directly.

Payment: Full payment is required at the time of booking to secure your spot in the workshop. Payment can be made online through our secure payment gateway.

Confirmation: Your booking is confirmed only upon receipt of full payment. Confirmation of your booking will be sent via email.

Cancellation Policy

Once the payment is received, we are unable to issue any refunds.

For single workshops, rescheduling is possible depending on the next available slots. Alternatively, you may request a credit voucher from the studio, valid for 6 months.

For events or group bookings, once the payment is made, the slot is considered confirmed and blocked. No refunds will be provided. Rescheduling is only possible based on availability and must be coordinated in advance.

Rescheduling

Participants may request to reschedule their workshop session with at least 7 days’ notice.

Rescheduling is subject to availability based on the studio’s schedule.

For short-notice changes (less than 7 days), please note that rescheduling is not guaranteed but may be considered depending on available slots or by issuing a 6-month credit voucher.

Attendance and Participation

Attendance: Please arrive promptly at the scheduled time for the workshop. Late arrivals may result in missing important instructions and may disrupt the flow of the workshop.

Participation: Participants are expected to actively engage in the workshop activities and follow the instructions provided by the workshop facilitator.

Pick Up Policy

Pick Up: Participants are responsible for picking up their finished pottery pieces within the provided time period of two months from the date of the workshop.

Expiration: If pottery pieces are not picked up within the two-month period, Bedia Pottery reserves the right to discard the pieces. The studio will not be responsible for any loss or damage incurred after this time.

Acknowledgment

I acknowledge that ceramics is a volatile and unpredictable process and that there is a chance my pieces may crack or break in the kiln, beyond the control of Bedia Pottery.

I acknowledge that my pieces will go through 2 firing processes which can take up to 8 weeks (Of course if they are ready earlier, we will contact you).

I acknowledge that my pieces will shrink up to 20% after both firing processes.

I acknowledge that handmade ceramics are a little more fragile and handle with utmost care.

Note

Bedia Pottery does not accept liability for any breakage occurring during the production process.

However, we assure you that every effort will be made to preserve your pieces in their intended condition.

Certain factors contributing to breakage may be beyond our control.